Solution · Powered by NBR

End warranty fraud — one scan at a time.

Verify every warranty claim against the original unit's NBR identity, and turn registration into a first-party data engine.

warranty fraud
-60%
warranty fraud
registration
1 scan
registration
claim intake
24/7
claim intake
WARRANTY AUTHENTICATIONLive
  • One-scan warranty registration
  • Instant claim validation against channel + date
  • Digital proof-of-purchase
  • Extended warranty upsell natively
Solution
Warranty Authentication
Anchor
NBR

Business problems

The problems this solves.

Grey-market claims

Warranty gets consumed by units never sold through your channel.

Fraudulent claims

Fake receipts and duplicate serials inflate service costs.

Slow registration

Manual forms and photos delay activation and erode NPS.

Industry challenges

Different industries, same core problem.

Electronics

High-value SKUs attract organised warranty fraud rings.

Automotive

Aftermarket parts warranty depends on genuine, in-channel units.

Appliances

Claim intake is the #1 source of customer friction.

The One Trust solution

Warranty tied to a verifiable unit identity.

Every unit's NBR mark becomes its warranty passport. Registration is a single scan; claims are validated instantly against the original sale, channel and date — cutting fraud and effort in half.

  • One-scan warranty registration
  • Instant claim validation against channel + date
  • Digital proof-of-purchase
  • Extended warranty upsell natively

Benefits

Outcomes that move the P&L.

Fraud shutdown

Only in-channel, authentic units earn coverage.

Faster claims

Automated eligibility means claims resolve in minutes.

Higher registration

One-scan flow lifts registration rates 3–5x.

Warranty revenue

Convert registration into extended-plan attach.

Workflow

How it works, end to end.

  1. 01

    Scan

    Customer scans NBR mark to open warranty registration.

  2. 02

    Register

    Prefilled form; consent-captured owner details.

  3. 03

    Validate

    System confirms channel, date and authenticity.

  4. 04

    Cover

    Warranty activated with digital certificate + reminders.

  5. 05

    Claim

    Guided claim intake with auto-eligibility decisioning.

Features

Enterprise-grade capabilities.

Digital proof-of-purchase

Signed, tamper-evident certificate per unit.

Channel validation

Detect grey-market units at registration.

Guided claims

Multilingual, mobile-first claim workflows.

Extended warranty upsell

Contextual offers at moment of registration.

Service system sync

SAP CS, ServiceNow, Salesforce Service Cloud.

Fraud analytics

Detect duplicate serials, IP clusters and identity reuse.

FAQ

Common questions.

Ready to see it on your products?

Book a live demo with our enterprise team — we'll walk your SKUs, lines and markets.

Related resources

Talk to sales

Book a warranty authentication demo.

Tell us about your volumes, SKUs and markets. An enterprise solutions engineer will get in touch within one business day.

  • 45-minute technical walkthrough
  • ROI model tailored to your SKU mix
  • Reference customers in your industry

Your details are used only to contact you about One Trust and are never shared.